Privacy Policy

Updated April 20, 2007

WELCOME TO THE COHESION INC. WEBSITE! (the "Website").

Cohesion is committed to maintaining the confidentiality, accuracy and security of all personal information entrusted to us by you. Our policy for collecting personal information allows you to decide whether to reveal such information to us and to choose what information to reveal. Additionally, you will be able to access and correct your information after it has been disclosed and, if you choose, to request its later deletion from our files altogether.

If you chose to disclose any such personal information to us via our Website, please take some time beforehand to also review the Website Terms and Conditions of Use shown on our Legal Page.

How We Collect Information

We only collect the personally identifiable information you provide to us, either through our Website, through our Client Services or otherwise. For example, when you request information about our products and services, send us feedback, or apply for a job through the "Careers" page on our Website, you are voluntarily submitting personally identifiable information.

How We Use the Information We Collect

When we do collect such information from you, we may use it to:

1. Notify you occasionally about new services, features, and special offers relating to the Cohesion Business we think you will find valuable;
2. Advise you of important functional changes to our Website;
3. Deliver services you request;
4. Respond to your inquires;
5. If applicable, administer and process your employment application and related information you provide to our Website; and or
6. Understand and improve your use of our Website.

Your personal information may be shared amongst Cohesion and our third party service providers in Canada and/or the United States solely in connection with the purposes identified above. Except as described herein, your personally identifiable information will not be disclosed to any other third parties without your consent or as required by law. For example, your email address or your name, telephone number, and personal demographic information will never be disclosed to mass marketers. All information you provide to Cohesion (except information provided in connection with an employment application) may be compiled together for the above purposes.

Policies for Children (Individuals Under 13 Years of Age)

We want your children to be safe while visiting the Website. Consistent with this concern, we do not seek nor will we ever knowingly collect personally identifiable information from anyone under the age of 13.

Links to Other Sites

When you use our Website, you may discover that it contains links to other sites, which are not owned or operated by Cohesion. These links are not intended to be referrals or endorsements of the linked sites and Cohesion is providing them only as a convenience. As such, Cohesion does not warrant, represent or assume any responsibility or liability for the privacy policies contained in any linked site or any site contained in a linked site. You should familiarize yourself, therefore, with the specific legal and privacy information contained in any such websites.

Use of Cookies

We, and some of our third-party service providers, use cookies.  A cookie is a small text file written by an Internet server to a Website user’s browser where information is exchanged between them, and which is stored on a computer’s hard drive to allow us to recognize and track users on our Website and assist us in providing customers with a productive online experience.  Cookies enable us to store information about your use of our Website such as the areas you visit and the length of your stay.  Most browsers are initially set up to accept cookies and can be reset by using the “Help” portion of the toolbar to refuse all cookies or indicate when a cookie is being sent.  Should you choose to disable any cookies associated with the Website, you will not be able to take full advantage of all the Website’s features, but you should be able to navigate the Website without difficulty.

Other Types of Data Collection

We may also use a third party service provider to help us gather information about the areas that you visit on the Website in order to evaluate and improve the customer experience and the convenience of the Website and to help us evaluate some of the specific information that you voluntarily provide to us.  For example, when you request information about our products and services, our third party service provider may help us analyze the information you have provided so that we can personalize your experience when you visit the Website in the future by giving you more of the information that you will find useful.  Such a third party service provider would be contractually restricted from using the information that you provide to us in any manner other than in connection with assisting us in the delivery of services available on the Website. 

Opting Out

You may always choose to have your personal information deleted from our files and to opt out of receiving communications from us by using one of the following methods:

1. If you previously contacted Cohesion by email to inquire about our products and services, then simply use this same method to opt out from receiving any future communications. Please be sure to use the same email address as that which you used to request information originally, otherwise it may not be possible to comply with your request. Or contact Cohesion’s Client Services at 416-9101760. Hours of operation are Monday - Friday 9:00 a.m. - 5:00 p.m. (Eastern Time)
2. If you previously submitted your personal information via the " Careers" page on our Website, please use the same method to opt out from receiving any future communications Please be sure to use the same email address as that which you used to request information originally, otherwise it may not be possible to comply with your request. Or contact Cohesion’s Talent Management at 416-9101760. Hours of operation are Monday - Friday 9:00 a.m. - 5:00 p.m. (Eastern Time)

Please allow at least sixty (60) days for communications to cease and for us to delete your personal information from our active database and those of our third party service providers.

Accessing and Correcting Your Personal Information

You may gain access to, or correct, any personal information you have provided us by one of the following methods:

1. If you previously contacted Cohesion by email to inquire about our products and services, then simply use this same method to inform us about any corrections regarding your personal information. Please be sure to use the same email address as that which you used to request information originally, otherwise it may not be possible to comply with your request.  Or contact Cohesion’s Client Services at 416-9101760. Hours of operation are Monday - Friday 9:00 a.m. - 5:00 p.m. (Eastern Time)
2. If you previously submitted your personal information via the " Careers" page on our Website, please use the same method to opt out from receiving any future communications Please be sure to use the same email address as that which you used to request information originally, otherwise it may not be possible to comply with your request. Or contact Cohesion’s Talent Management at 416-9101760. Hours of operation are Monday - Friday 9:00 a.m. - 5:00 p.m. (Eastern Time)

Security

We employ stringent security measures to protect our data from unauthorized use. Firewalls are implemented to protect our servers and network from would-be hackers and other unauthorized users. Cohesion exercises great care to provide secure transmission of your information. Unfortunately, no transmission of information over the Internet can be guaranteed to be 100% secure and we cannot ensure or warrant the security of any such information you transmit to us. Accordingly, you make all such transmissions at your sole risk. Once we receive your transmission, we make our best effort to ensure its security on our systems.

Contact Information

If you have questions regarding our Privacy Policy, you may contact our President at the following address:

Ashley Konson
Cohesion Inc.
60 Duplex Ave, Suite 100
Toronto, Ontario.
M5P 2A4

or at akonson@cohesioninc.ca.

If you would like to request a copy of the personal information that you have revealed to us, such request must be in writing. You may be required to provide verification of your identity before we authorize access to your information.

In certain situations, we may charge you a fee, as allowed by law, for providing the information you request. You will be informed of the charges in advance and given the option not to proceed any further with your request.

Changes to Our Policy

If we decide to change our privacy policy, for any reason, we will post those changes on this page so that you are always aware of what information we collect, how we use it and in what circumstances we disclose it.